Almost every developed country around the world has adopted the procedure to transform themselves into service based economies so as to play an important role in enhancing their share in economic activities in order to improve the employment rate in the respective country. Taking a look at the United Kingdom, in which the service industry has taken a marvellous turn towards the improvement in the sector followed by the improvement in the country.This particular report is comprised of the service management in airline industry based in the United Kingdom. The two companies chosen for the comparative analysis are British Airways and EasyJet.
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